Recruitment is the art of selecting personnel for your business. We do not simply hire people to fill positions; rather, we take the time to find people who have the talents and skill sets that will best benefit your business. Once hired, members of the entertainment team are then trained so they can best represent your business.
Each moment spent with a member of the entertainment team is a moment of truth for your company.
The time your customers spend with your management team is small in comparison to the time they spend with those on your front line. Visitors will remember the interactions they had with your entertainment team, not management, and use those interactions to judge their overall experience.
The members of your entertainment team are the front line of your business. Recruiting employees for this department is just as important a process—if not more so—than the process you use for hiring your managers.
Create a dynamic team of front liners and your customer’s first impression will be a great one!
Hire for characters and train for skills.