Our standardization service helps develop the systems (standard operating procedures or SOPs) your entertainment department needs on a daily basis. Having SOPs in place also helps your department and your company grow even amidst higher worker turnover.
It doesn’t matter whether your standardized procedures are formatted as a book, an employee website or CD; what matter most is the content.
Your SOP manual should be clear, concise and continuously updated. Employees need to feel the information is not only important but relevant as well.
The resort industry—more specifically the entertainment department—faces a high turnover rate. Because of this, standardized operations are important to keep your business running as smoothly as possible. And as you grow you’ll want to maintain your company’s high standards as things change at a rapid pace.
Your department is continually growing and changing. Your SOPs should be doing the same.